Sri Lanka Community Trip | Group Tour Package from India

1. Who is operating this Sri Lanka Community Trip?
This trip is presented by Plan The Unplanned in association with WanderOn. The trip arrangements, on-ground coordination, hotels, transfers, and services will follow WanderOn’s applicable travel terms.

2. How do I confirm my booking?
Your booking is confirmed once you accept the trip details, pay the required booking advance, and receive a written confirmation from the team.

3. What are the payment terms for this trip?
At the time of booking, INR 40,000 per person must be paid as the booking advance. Within 60 days of departure, 50% of the full tour cost must be paid. Within 45 days of departure, 75% of the full tour cost must be paid. If the departure is 30 days or less away, 100% of the tour cost must be paid.

4. Is the booking amount refundable?
No. The booking advance is non-refundable and non-transferable once paid. Any further amount paid as per the payment schedule is also non-refundable and non-transferable.

5. Can I reschedule my Sri Lanka trip?
Yes, rescheduling may be possible. For Sri Lanka and select international group trips, the first reschedule is free if requested 60 days or more before departure, subject to availability and confirmation.

6. What if I request rescheduling close to the departure date?
If the request is made before 30 days of departure, actual costs already incurred may be charged. If the request is made 29 days or less before departure, it will be treated as cancellation and 100% of the amount may be forfeited.

7. Can I transfer my booking to someone else?
Bookings are generally non-transferable unless approved in writing. Name changes for flights, hotels, or other services depend on the respective airline/vendor policies and may involve extra charges.

8. Are GST and TCS included in the trip cost?
GST and TCS are charged extra as per government rules unless clearly mentioned otherwise. For international trips, travellers may also be required to share PAN details for compliance.

9. What happens if the itinerary changes due to weather or local conditions?
The itinerary may be modified due to weather, safety concerns, road conditions, government restrictions, vendor issues, or other situations beyond control. The team will try to arrange the best possible alternative wherever feasible.

10. What documents do I need for this Sri Lanka trip?
Travellers must carry a valid passport, visa or required travel permission, flight documents, and any other entry documents needed for Sri Lanka. Passport validity, visa approval, and immigration clearance remain the traveller’s responsibility.