I’ve booked my trip. When will I hear from you next?
You’ll get an event heads-up email a day before the departure date. It includes:
- Exact pickup points with timings
- Your Outdoor Leader’s name and phone number
- A quick list of do’s & don’ts
Will I be added to a WhatsApp Group once the trip is confirmed?
Yes. In the heads-up email, we will share a link to a dedicated WhatsApp group so you can chat with fellow travellers and your Outdoor Leader before departure.
What is the “Without Travel” option?
Choosing “Without Travel” all the travel arrangements for your entire itinerary must be self-managed From getting to the start point, local transfers, and the return journey. Please note that Plan the Unplanned crew will not be responsible for your travel, means of transport, and any transfers involved . We recommend driving your own car for the full duration of the trip for maximum flexibility.
I’m travelling solo. Can I still join?
Absolutely. Our trips are designed keeping solo travellers in mind. You’ll join an easy-going group and usually leave with new friends.
Are your trips safe for women?
On all of our trips, safety is non-negotiable and our priority. Female outdoor leaders accompany every group. We assure you that the homestays/tent accommodations are secure. In addition to this, we guarantee separate sleeping arrangements for men and women.
If I miss the departure, can I postpone my booking?
Yes. You can reschedule to any future date of the same trip for a ₹1,500 per-person change fee. Email info@plantheunplanned.com and our team will get in touch with you.
How do I get a discount on trips?
For more information on discounts, we request you to check out our Gypsy Membership here: plantheunplanned.com/membership
Can I leave my extra luggage at the accommodation?
Yes, you can store your main bags at the accommodation and carry only your essentials on the trip.
What kind of fitness is required for your treks?
Most of our treks are beginner-friendly and designed for people with moderate fitness levels. However, some treks may involve challenging terrains or long durations. Please check the difficulty level mentioned on each trip page and ensure you’re prepared accordingly.
What’s your cancellation and refund policy?
Please note:
✅ We accept and confirm cancellations only over email — not via phone or WhatsApp.
✅ Refer to the Cancellation Policy under the relevant trip page for trip-specific details before making any changes.
✅ You can also reschedule your booking for a future date by paying a small change fee.
For assistance, write to us at info@plantheunplanned.com — we’re happy to help!